IT Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
510-779-3018
Knowledge base
Frequently Asked Questions
Contact Us
2
Contact IT Support
Book a Helping Hand Session with NPU IT
Safety Computing During COVID-19
3
Spam Prevention
Phishing Prevention
Work From Home Security Tips
Canvas LMS for students
138
Student Overview
How do I accept an email invitation to join a Canvas course as a student?
How do I change my login password as a student?
How do I take a quiz?
How do I submit an online assignment?
See all 138 articles
Canvas LMS for instructors
133
Instructor Overview
How do I accept an invitation to join a Canvas course as an instructor?
How can I use Canvas on my mobile device as an instructor?
How do I embed a Guides lesson inside a Canvas course?
How do I view Course Analytics?
See all 133 articles
Campus WiFi Access
4
General Information about NPU's Wireless Network
Connect to NPU's Wireless Network on Windows PC
Connect to NPU's Wireless Network on iPhone
I cannot access the WiFi (Windows 10)
NPU Digital Library Access
2
Access via my.npu.edu portal
Off-campus access via ezProxy
Others
4
Non-technical question (I-20/payments/registration/documentation)
Accessing my.npu.edu
My computer is really slow. What can I do?
Security Tips
For Faculty
Faculty Portal
22
Login to Faculty Portal
Reset faculty portal password
Access my courses
Review/Update course syllabus
Update my personal information
See all 22 articles
Account Service
2
NPU Faculty Account Overview
Reset E-mail Password
Faculty Email - G Suite
5
NPU G Suite for Faculty
Accessing NPU Email
Reset NPU G Suite password
Forward Gmail messages to another account
Sending and Receiving Limits and Restrictions
LiveText Support
7
LiveText Faculty Tutorials
LiveText Faculty Dashboard
Create an assignment
Publish grades
Create Rubrics
See all 7 articles
Print, Copy & Scan
4
General printing
Wireless printing
Copying
Scanning
Classroom Technology Support
3
Connect a Laptop to a Classroom Projector
Request Classroom Technology Installation or Repair
Request Training
For Student
Student Portal
23
Student Portal Account Information
Logging In
How to access NPU Portal message
Student Log-In
Where can I see my personal information?
See all 23 articles
Windows/Mac/Linux Account
10
Account expired
My account is locked/disabled. How can I access it?
I have trouble accessing my Putty account.
Computer Account information
SSH to linux server using Windows OS
See all 10 articles
NPU Email
2
Email and Communication
Resetting your NPU email password
Library Resources
2
O'Reilly password reset
Instruction to access Online e-library
LiveText Support
3
LiveText Student Dashboard
Student Frequently Asked Questions
Contact LiveText
Software & Applications
2
Can I obtain a Microsoft Office software from school?
Access Microsoft Azure Dev tools for teaching
Online LMS
2
Online LMS access
A tour for NPU LMS
Laboratory Support
2
Troubleshoot "login" keychain warnings
Access MySQL
Print, Copy & Scan
4
Print a PDF from your personal laptop while on campus
Instructions for scanning a document using the scanner stations in the lobby of the west building
Using network printer to print from Campus PC
Printing Page
For Alumni
Alumni Portal
11
Alumni Login
Forgot Password
How do I change my Alumni Portal account password?
How do I request Academic Transcripts?
Where can I see my personal information?
See all 11 articles
For Applicant
Applicant Portal
4
Prospective Applicants
Log-In for Prospective Applicants
Resetting Your Password
Forgotten Username
Help Desk Software
by Freshdesk