IT Support

Contact Us 2

• Contact IT Support
• Book a Helping Hand Session with NPU IT

Safety Computing During COVID-19 3

• Spam Prevention
• Phishing Prevention
• Work From Home Security Tips

Canvas LMS for students 139

• Canvas login error
• Student Overview
• How do I accept an email invitation to join a Canvas course as a student?
• How do I change my login password as a student?
• How do I take a quiz?

See all 139 articles

Canvas LMS for instructors 133

• Instructor Overview
• How do I accept an invitation to join a Canvas course as an instructor?
• How can I use Canvas on my mobile device as an instructor?
• How do I embed a Guides lesson inside a Canvas course?
• How do I view Course Analytics?

See all 133 articles

Campus WiFi Access 4

• General Information about NPU's Wireless Network
• Connect to NPU's Wireless Network on Windows PC
• Connect to NPU's Wireless Network on iPhone
• I cannot access the WiFi (Windows 10)

NPU Digital Library Access 2

• Access via my.npu.edu portal
• Off-campus access via ezProxy

Others 4

• Non-technical question (I-20/payments/registration/documentation)
• Accessing my.npu.edu
• My computer is really slow. What can I do?
• Security Tips

Faculty Portal 22

• Login to Faculty Portal
• Reset faculty portal password
• Access my courses
• Review/Update course syllabus
• Update my personal information

See all 22 articles

Account Service 2

• NPU Faculty Account Overview
• Reset E-mail Password

Faculty Email - G Suite 5

• NPU G Suite for Faculty
• Accessing NPU Email
• Reset NPU G Suite password
• Forward Gmail messages to another account
• Sending and Receiving Limits and Restrictions

LiveText Support 7

• LiveText Faculty Tutorials
• LiveText Faculty Dashboard
• Create an assignment
• Publish grades
• Create Rubrics

See all 7 articles

Print, Copy & Scan 4

• General printing
• Wireless printing
• Copying
• Scanning

Classroom Technology Support 3

• Connect a Laptop to a Classroom Projector
• Request Classroom Technology Installation or Repair
• Request Training

Student Portal 23

• Student Portal Account Information
• Logging In
• How to access NPU Portal message
• Student Log-In
• Where can I see my personal information?

See all 23 articles

Windows/Mac/Linux Account 10

• Account expired
• My account is locked/disabled. How can I access it?
• I have trouble accessing my Putty account.
• Computer Account information
• SSH to linux server using Windows OS

See all 10 articles

NPU Email 2

• Email and Communication
• Resetting your NPU email password

Library Resources 2

• O'Reilly password reset
• Instruction to access Online e-library

LiveText Support 3

• LiveText Student Dashboard
• Student Frequently Asked Questions
• Contact LiveText

Software & Applications 2

• Can I obtain a Microsoft Office software from school?
• Access Microsoft Azure Dev tools for teaching

Online LMS 2

• Online LMS access
• A tour for NPU LMS

Laboratory Support 2

• Troubleshoot "login" keychain warnings
• Access MySQL

Print, Copy & Scan 4

• Print a PDF from your personal laptop while on campus
• Instructions for scanning a document using the scanner stations in the lobby of the west building
• Using network printer to print from Campus PC
• Printing Page

Alumni Portal 11

• Alumni Login
• Forgot Password
• How do I change my Alumni Portal account password?
• How do I request Academic Transcripts?
• Where can I see my personal information?

See all 11 articles

Applicant Portal 4

• Prospective Applicants
• Log-In for Prospective Applicants
• Resetting Your Password
• Forgotten Username